Frequently Asked Questions
1. Using FlashAid Services
How do I call an ambulance through FlashAid?
How do you ensure the quality of treatment and professionalism of staff?
Can I provide additional details about the emergency?
Can I cancel an ambulance request?
How long will I wait for an ambulance through FlashAid?
Can I request a specific hospital for transport?
What ambulance will arrive?
What should I do if I was not satisfied with the service?
2. Availability and Coverage
Is FlashAid available in my area?
Are FlashAid services available 24/7?
What happens if there is no available ambulance?
3. Costs and Subscription
Is the app free?
What is included in FlashAid Basic?
What is FlashAid Premium?
How much does it cost to call an ambulance through FlashAid?
What is covered within the cost of calling an ambulance?
How long do orders typically take?
4. Security and Privacy
Is my personal information secure with FlashAid?
How do I log out or delete my FlashAid account?
5. Referral Programme
How does the referral programme work, and can I earn through it?
How do I get paid for referrals?